Privacy Policy
At Gem and Stone Designs, your privacy is valued. This Privacy Policy outlines how this site collects, uses, discloses, and protects the personal information you provide when using this website. By accessing or using this site, you consent to the terms and practices described in this policy.
Information We Collect
Personal Information
We may collect personal information such as your name, email address, shipping address, billing address, and phone number when you place an order, create an account, or communicate with us through our website.
Payment Information
To process your orders, we may collect payment information, including credit card details or other payment method details. Please note that we do not store your payment information on our servers. We utilize third-party payment processors that adhere to strict security standards to handle your payment transactions securely.
Device Information
When you visit our website, certain information is automatically collected, such as your IP address, browser type, device information, and browsing activities. This information helps us analyze and improve the performance and usability of our website.
Information Use
Order Processing and Fulfillment
We use the personal information you provide to process and fulfill your orders, including shipping the products to your designated address and communicating with you regarding your order status.
Customer Support and Communication
We may use your personal information to respond to your inquiries, provide customer support, and address any issues or concerns you may have.
Marketing/Promotional Communication
With your consent, we may send you marketing and promotional communications, such as newsletters, special offers, and updates about our products and services. You have the option to opt-out of receiving such communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
Third-Party Service Providers
We may share your personal information with trusted third-party service providers that assist us in operating our business and providing services to you. These service providers include shipping carriers, payment processors, email service providers, and IT infrastructure providers. We ensure that these service providers adhere to strict confidentiality and data protection standards.
Legal Compliance
We may disclose your personal information if required by law, regulation, or legal process, or if we believe that such disclosure is necessary to protect our rights, safety, or the rights, safety, or security of others.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We utilize industry-standard security practices and technologies to safeguard your data. However, no method of data transmission or storage can guarantee absolute security. Therefore, we cannot guarantee the security of your information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Minors
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a child's (under the age of 18) parent or guardian and believe they have provided us with personal information, please visit our contact page and email us to request deletion.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.
Updates
We may update this Privacy Policy from time to time. Any changes will be posted at the bottom of this page.
If you have any questions about our privacy policies, please email us at gemandstonedesigns@gmail.com.
Updated: June 10, 2023.